Frequently Asked Questions
Q – Can I tell you when I want you to call me, or do I have to go by your schedule?
A – No you do not have to go by our schedule. You let us know when you want us to call. Calls are made within a one hour time frame, once you have given us your schedule.
(Example 7 am to 8 am)
Q – It takes me a long time to get to the telephone, how many times will you let the phone ring?
A – The normal is up to 15 rings, if more are needed, this information will be obtained from the client or their representative.
Q – Do you provide other services, besides daily calls, such a running errands, taking clients out for lunch, shopping?
A – At the present time, some services are available in San Francisco only.
Q – Can you provide short term service for 3 to 4 months?
A – Yes, we can provide service for 1 month and up.
Q – What do you do if there is no answer when call?
A – We continue to call, until someone answers, or we call the emergency contact person. The time frame for these calls depends on the clients.